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Our store is temporarily closed due to Covid-19 impacts on resources and delivery timelines.
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    Shipping, Returns and Taxes

    Shipping Policy

    • We ship within 2 business days.
    • Our products are tested, inspected and cleaned before shipping.
    • We combine shipping when items can be packaged safely together.
    • Combined shipping rebates are refunded within 48 hours.
    • All items are professionally packaged and protected against shock and water damage.
    • High value packages are tracked, insured and signature may be required upon delivery.
    • Our shipping costs are flat and include shipping material and insurance.
    • We do not offer local pickup unless specified in the listing.
    • Customers outside USA and Canada: Contact us for a final shipping quote before buying or bidding.

    Return Policy

    • Our product descriptions and photos are detailed and up-to-date.
    • Contact us prior to buying or bidding for additional information and photos as needed.
    • Return accepted only if item received is damaged or no longer functional.
    • Return request must be received within 7 calendar days following delivery. Please provide photos and details.
    • Return refund is paid once we have received and inspected item.
    • Return shipping must be made using economy or standard shipping.
    • Item must be shipped back to us within 7 calendar days of request.
    • Item returned will not be refunded if it has been used, modified, is incomplete or was damaged by customer.

      Payment & Taxes

      • Canadian customers: Taxes apply on all purchases and vary based on your province.
      • American customers: No taxes are applied on your purchases unless required in specific states.
      • Customs, duty and import fees are paid by buyer.
      • Payments must be received within 24 hours of purchase.